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Bella Vista's Terms & Conditions

PAYMENT POLICY

No payment is required at the time of booking, but we do require credit card details to secure your booking. Please pay directly to the Property on arrival. Your credit card will not be processed until you arrive or if the cancellation policy applies.

 

CANCELLATION POLICY

Cancellation policies may vary between motels.  If making a booking online, please check the terms and conditions within the online booking process to confirm the cancellation for that specific property.  When booking by phone, or in person, please check with your hosts.

 

CHILD POLICY

Children under the age of 2 years stay free if extra bedding is not required. Any child requiring extra bedding will be charged at the extra person rate. Baby cots/cribs and high chairs are usually available on request. An extra charge may apply.

 

BEDDING REQUESTS

Bedding configurations are on a request basis only and subject to availability. Whilst we will do our best to meet your requirements, we cannot guarantee your requested bed type.

 

SMOKING POLICY

Smoking is NOT permitted in all units. If smoke is detected inside a unit there will be a charge to restore the unit to its non smoking status.

 

CREDIT CARD SURCHARGE

A surcharge of 1.5% (American Express and Diners Club will attract a surcharge of 3%) will apply to all credit card payments.  Alternatively you may wish to pay by cash or Eftpos which will not incur a surcharge.


COMPETITIONS - TERMS & CONDITIONS


Feedback Survey Competition | Online bookings only.

Only one entry per customer. The prize draw will take place on the 1st day of every third month (December, March, June, September) and the winner will be notified by phone or email. In the event the winner cannot be contacted within 5 days of the draw being made, a new winner will be contacted. The prize is a $150 Bella Vista gift voucher and is not redeemable for cash. The gift voucher will be posted to the winner on receipt of their postal address.


1,000 Likes Giveaway | Social Media Giveaway.

Tag a friend and Like our Facebook page and be in to win $100 gift voucher valid at any Bella Vista motel. One entry per person only. Winner will be drawn 4pm Friday 10th June 2016 and will be chosen randomly. Failure of winner to respond within 24 hours of being contacted may result in a new winner being chosen. Must be 18 or older to enter and residing in New Zealand. Prize is not transferrable. Winner is responsible for all transportation and incidentals. Dates are subject to availability and may be subject to blackout periods. Voucher is valid for two years from date of issue.


Cool Glacier Getaway in Franz Josef 2016 | Social Media Giveaway

Comment on our Facebook post, tag a friend and Like our Facebook page and be in to win a 2 night stay at Bella Vista Motel Franz Josef. Prize includes: two nights accommodation for two at Franz Josef Bella Vista in the best room available; continental breakfast for two on the first morning; two all day passes to the West Coast Wildlife Centre; dinner for two at SnakeBite Brewery (drinks not included); Glacier Hot Pools and Spa Private Experience for two; Glacier Valley Guided Walk for two. One entry per person only. Winner will be drawn randomly. Failure of winner to respond within 24 hours of being contacted may result in a new winner being chosen. Must be 18 or older to enter and residing in New Zealand. Prize is not transferrable. Winner is responsible for all transportation and incidentals. Booking dates are subject to availability and may be subject to blackout periods. Prize must be used by 30th September 2016.

Easter Weekend 2016 | Social Media Giveaway

Comment on our Facebook post, tag a friend and Like our Facebook page and be in to win a $100 gift voucher valid at any Bella Vista motel. One entry per person only. Winner will be drawn randomly. Failure of winner to respond within 24 hours of being contacted may result in a new winner being chosen. Must be 18 or older to enter and residing in New Zealand. Prize is not transferrable. Winner is responsible for all transportation and incidentals. Dates are subject to availability and may be subject to blackout periods. Voucher is valid for two years from date of issue.

You Deserve 2 Days Away | Social Media Giveaway

Comment on our Facebook post and be in to win a 2-night stay for two people at any of our Bella Vista locations. Winner will be drawn randomly. Failure of winner to respond within 24 hours of being contacted may result in a new winner being chosen. Must be 18 or older to enter and residing in New Zealand. Prize is not transferrable. Winner is responsible for all transportation and incidentals. Dates are subject to availability and may be subject to blackout periods. Prize must be booked by 31st March, 2016.