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Category Archives: Bella Vista Fox Glacier

Check-in on our New Zealand travel blog for latest news, events and updates - along with a splash of personality from the whole team at Bella Vista!  

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Top 10 Motel Tips. Know Before you Go!


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If you are travelling to New Zealand or are a resident Kiwi, there is a good chance you're already aware that New Zealand motels offer a great option for your overnight accommodation needs.

With 27 motels nationwide, Bella Vista is well placed to cater for anyone requiring a motel stay. They are affordable, comfortable and convenient plus in most instances, you will get a better feel for your locality. Whether you stay at Bella Vista Oamaru, Bella Vista Hamilton or Bella Vista Queenstown you will enjoy the hospitality of your Bella Vista host and be assured that each motel is Qualmark endorsed.

Unlike hotels, motels in New Zealand are not big complexes, will not have an on-site restaurant, swimming pool, lobby area, nor different staff for each department. But then you don't have to pay for these extras either! By comparison, Bella Vista Motels will have a welcoming reception area, a convenient carpark, some public spaces such as a garden or BBQ area and guest units within a secure courtyard. 

As Bella Vista's are managed by the owners/operator, you will certainly enjoy Bella Vista's genuine kiwi hospitality; a laid back and down to earth style and attitude.

Up to this point, if you have now decided to make a reservation with Bella Vista Accommodation Nationwide, here are 10 light-hearted tips you really should know before you arrive at the motel

1. There's no slippers

Yep. So there it is. We thought we'd get this out of the way first. Bella Vista nor New Zealand motels in general offer complimentary slippers. We understand you're disappointed so do make sure you pack your own.

2. Bella Vista motels are two storeys tall and do not have an elevator

Requests cannot always be guaranteed, but if you'd prefer to be on the ground floor please make sure you book with the motel and place your request directly rather than via a booking websites.
 

Bella Vista Motel

3. Please don't dry your clothes on the heater

Be very careful as it will create a significant safety risk. Covering a heater can cause fire.

4. Leave your luggage in the car

On your arrival, relax and leave your belongings in your car. Save your time and energy so that you only have to carry your luggage once, from your car to your room, after you have checked in.

5. Bella Vista Motel reception is not open 24/7

Bella Vista owner operators live on-site and do go to bed at night. They need their rest to ensure they can be bright and look after you during the day. So if you are going to check-in later than the advertised office hours, please make sure you let your host know.

6. Check-out time is 10 o'clock

For Bella Vista and most motels in New Zealand, check-out time is 10am. You can request a late-check out from your host which may be available.

7. Drying Dishes

In New Zealand we dry the dishes with a tea towel after being washed and then put them back in the cupboard. Just a friendly request not to put wet dishes back in the cupboard!

 

Bella Vista Motel Cupboard

8. Enjoy an electric blanket

Electric blankets are terrific inventions and it seems that many hotels don't even know they exist. They are particularly useful in winter. Simply turn it on at least an hour before go to bed to get your bed warm and then turn it off once you're in bed before you sleep.

9. Make your own breakfast

Every Bella Vista room features a kettle and toaster, complimentary tea, coffee and milk. So feel free to add some extras and put together a half-decent breakfast before you leave.

 

Bella Vista Continental Breakfast

10.  Be Aware of the T&C's

Terms and Conditions sound so tedious but they are there for a reason. So it is important that you understand them once you have completed your booking. Look specifically for cancellation and amendment policies so you can be sure your booking won't become problematic. 

With these tips now safely stored, head to www.bellavista.co.nz and book your next stay.


10 Reasons to Book Direct with Bella Vista


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Today, Wednesday 7th February is global #bookdirect day. It’s the one day in the calendar year where the hospitality industry including the 27 nationwide Bella Vista Motels would like to remind our valuable customers that you can Book Direct with Bella Vista New Zealand and that you don’t have to book via an Online Travel Agent.

But why Book Direct we hear you cry. Well here’s a few reasons:

1. The Best Price.

Don’t always believe what you read and hear! You will always get a better price booking with your host. It costs them less to receive your booking over the phone, on the Bella Vista website or by email as they don’t have to pay agent commission  - so ignore those annoying adverts and visit www.bellavista.co.nz or dial our Freephone reservation number 0800 235 528. Quite often you might even receive a special offer.

Book Direct with Bella Vista

2. Flexibility.

Enjoy the most favourable booking conditions with no hassle of having to work through a faceless intermediary. Phone your host and they are going to be more than happy to assist every single time. Surely that has to be better than contacting an offshore call centre and finding out no one really wants to help you amend your booking.

3.  Local Knowledge.

Whilst making your reservation, your host will answer all your questions about your stay without hesitation and no doubt offer some friendly advice at the same time. Take your time to pick their brains to make the most of your visit.

4.  Secure your favourite room.

By booking direct and talking to your host, you can request your preferred room. Whether it’s a garden view, an upstairs or downstairs studio, make your request and fingers crossed the room is available.  This simply isn’t possible to do with an online travel agent.

5. Help is at hand!

Have you ever had a booking with an online travel agent go wrong? Let’s just say the booking engine has a failed and you have booked a room that you think is available when in actual fact it isn’t. It’s not your fault. It’s not the motel or hotels fault but you’re the one left to pick up the pieces. If you want to avoid this disastrous scenario, book direct every time.

6. Book Now, Pay Later.

Secure your booking and pay when you arrive. That’s always going help with the holiday cash-flow

7. Earn Bella Vista Rewards.

Only customers who Book Direct are entitled to collect Bella Vista Rewards. If you Book Direct you will earn 5 points every time you stay which can be saved and then cashed in against a future stay. So booking direct is not only cheaper but we give you something back – how good is that!*  *available at participating Bella Vista's only

 

8. Support the New Zealand economy!

Every time you book via one of these monolithic online travel agents, your money is leaving the country and only a small portion gets returned to your host when you stay. It may be you don’t care whether the government is able to capture it’s GST slice,  but why should other countries profit either.

9. Put a smile on your hosts faces.

There is nothing your host will like more than a booking that has come directly to them. You making them happy will in turn increase the likelihood of them making your stay even better!

10. Free Continental Breakfast.

If you Book Direct on the Bella Vista website today, Wednesday 7th February, we’re going to give you a free breakfast when you stay. Just as a little way of saying thanks.

Bella Vista Continental Breakfast

So whether it’s Bella Vista Queenstown you’re heading to, Bella Vista Hamilton, Bella Vista Franz Josef Glacier or Bella Vista Christchurch here are your Book Direct options:

  • ­   Visit www.bellavista.co.nz
  • ­   Call 0800 235 528
  • ­   Email [email protected]

#bookdirect   #trustbellavista


When Quality Counts


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In the modern digital age, every person travelling with a smartphone, iPad or other device has the opportunity to both read and post reviews and ratings on their overnight experience.

Whether they choose to leave their thoughts and opinions on Trip Advisor, Google, or a booking agent’s website, this very public feedback has guaranteed that New Zealand accommodation standards must remain high and guest expectations are met every time.

The evolution of user-centric feedback is an overwhelmingly positive development for the travel and tourism industry and ensures the general public can be fully informed about their purchasing decision by peers rather than by some clever marketing words or sales pitch. It’s the way things should be.

Customer Reviews

The digital feedback revolution is something that the Bella Vista Accommodation network fully supports. All positive feedback allows our terrific motel operators to take comfort that they are delivering a great experience. Of course, no motelier wants to receive a poor review but when that does occasionally occur, more often than not, it’s an easy fix and we are able to improve our offer.

One critical point that the customer seems to miss when using peer-to-peer reviews, however, is that these ratings are really only scratching the surface and are simply a superficial overview. Important questions that all New Zealand motels should be able to answer often get left unasked. Those question should include:

  • How robust are your health and safety policies and practices?
  • What does your businesses environmental footprint look like?
  • Do you engage and give back to your local community ?
  • Do you have an emergency plan to ensure I can rely on you in the unlikely event of a natural disaster?
  • What do your cleaning schedules and systems look like and do they meet not just international standards by my standards?

This is where Quality really comes into the equation of deciding where you want to stay. In Bella Vista’s opinion, only accommodation operators who have been audited by a recognisable external and independent organisation can really promote their accommodation business with any kind of credible quality or star rating.

Qualmark a mark of quality

Bella Vista works closely with Qualmark, New Zealand’s official quality assurance
organisation who provide a trusted guide to quality travel experiences in New Zealand.  Qualmark's business advisors visit Bella Vista motels at least once a year ensuring we
are checked against best- practise operating standards and the optimum customer
experience delivery.

There is a huge amount of evidence that business planning, good management and
solid processes as audited by Qualmark result in a better product. Furthermore, research
shows that an identifiable mark of quality is an important deciding factor when customer’s
etermine where they book. Certainly, any motel promoting itself as ‘self-rated’ does not
provide the necessary credibility any guest to New Zealand deserves.

From 4 Star rated Bella Vista Queenstown in the south to 4.5 Star rated Bella Vista Whangarei in the north, Bella Vista takes pride in the fact that we are the only motel chain in New Zealand that is Qualmark endorsed across each of our 27 comfortable and convenient locations.

Bella Vista Motels

#trustbellavista


Spring and Summer Holidays. Bella Vista is your perfect match


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Who’s planning to get away this spring or summer?  A weekend break or maybe that long awaited and talked about road trip around New Zealand!  Our Bella Vista Motel accommodation will be the perfect match for your spring break or summer vacation. Check out these reasons why staying with Bella Vista is a great choice.

With over 27 locations nationwide Bella Vista has welcomed visitors from right across New Zealand and the world. Whilst Bella Vista has been open for business, we have established a strong reputation for convenience and quality becoming a preferred choice enabling tourists to visit New Zealand’s beautiful scenic locations and by offering a quality overnight stop along the way. Be reassured by the familiarity and consistency of our distinctive design and quality of service! Trust Bella Vista because you know what to expect - it's like a home away from home.

The geographic spread of the Bella Vista chain throughout New Zealand ensures that not only do most major towns and cities feature Bella Vista motels, such as Bella Vista Wellington, New Plymouth or Bella Vista Christchurch but so do popular tourist destinations such as Bella Vista Franz Josef and Bella Vista Queenstown. Even locations which you wouldn't necessarily consider first time as a destination offer a great overnight option such as Bella Vista Mosgiel, Palmerston North Bella Vista or Ashburton Bella Vista.  All our motels are conveniently placed in central locations, close to local amenities, and with free car parking on-site for all guests making it easy to unpack for your stay and come and go as you please to explore the local attractions.

Each property has a choice of several room types to suit your needs or budget, from singles, couples and families.  All rooms come equipped with kitchenette, ensuite bathrooms, television with a range of channels and free wifi.  Most of our motels also have a BBQ area for you to crank that summer sausage sizzle and relax into the summer evenings with a well-deserved glass of wine. 

Relax with Bella Vista


Your friendly Kiwi hosts live on-site offering a safe and secure accommodation option and peace of mind. All Bella Vista motels also offer additional services like guest laundry, continental breakfast and luggage storage. A travel booking service is available and your hosts can offer local knowledge and tips to make your stay more enjoyable. Your hosts will happily book your onward journey to ensure you can stay at your preferred New Zealand accommodation option. 

What is certain is if you have stayed at every 27 Bella Vista’s or even just a small handful - whether it is for accommodation in Hamilton, Napier accommodation or accommodation in Fox Glacier to name just three destinations, you are going to experience a four star Qualmark endorsed level of comfort and be entertained by some of New Zealand’s very best hosts.

Having flexibility with your accommodation reservation process can also make your travel planning for this summer a lot less stressful.   A tempting option when booking on the Bella Vista website is the convenience of our Book Now, Pay Later offers, which allows you to make your booking and only pay when you arrive at your motel.  Another good deal when booking direct is our Best Price Guarantee deal. Refer to our Best Price Guarantee page to find out more and how to take advantage of this offer only available at bellavista.co.nz.
 

Bella Vista Accommodation

At Bella Vista we understand how to meet our customers’ expectations every day, are proud to offer a high-quality standard of accommodation, facilities and service at competitive pricing and delighted to provide genuine kiwi hospitality at every one of our 27 motels nationwide. 

So book now at www.bellavista.co.nz and get your spring and summer off to a cracking start.


West Coast Glaciers 101; Exploring Fox and Franz Josef Glaciers


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A few months back we featured a blog post on Glacier Country and what there was to do in this beautiful part of the world. The feedback took us by surprise and we had a number of people contact us asking for further information. As a result of this we’ve put together a special feature focusing on the various options for those wanting to get out and experience the glaciers first hand, take a read to find out more.

Franz Josef Glacier and Fox Glacier are two phenomenal natural attractions on the West Coast of New Zealand.  They are a sight to behold and their presence is awe inspiring to everyone that visits. Here in NZ we are privileged to have these glaciers easily accessible and in our own backyard. It’s a fact not many countries get to boast, so make the most of this and embark on a glacier adventure for your next holiday.   

First things first, book your Franz Josef accommodation or Fox Glacier accommodation at either of the Bella Vista glacier motels. Bella Vista Motel Franz Josef Glacier and Bella Vista Motel Fox Glacier are both ideally located for glacier adventures, close to the glaciers and guiding companies, handy to the townships and Qualmark 4 star rated to guarantee a quality and comfortable standard of accommodation. Plus there’s plenty of safe parking and free WiFi so you can stay connected to the world.

Next you’ll need to decide on what kind of glacier experience you want to take part in:

Glacier Walks

Glacier walks are a fantastic option for those wanting to see and learn about the glaciers, but not get out onto the ice itself. Ideal for those with limited time in the area, or those that endure unfavorable weather conditions to partake in one of the helicopter options.

You can venture out on your own, following the Department of Conservation walkways and make your way to the glacier viewing areas. These are easy to moderate walks but do require good footwear and knowledge of the conditions.  Your best bet is to call into the DOC office or Westland Tai Poutini National Park Visitor Centre first and get all the information you require.

Alternatively you can join a guided excursion; here you’ll learn the history, legends and how these glaciers have changed over time. Your group will follow the glacier path and get close to the terminal face for some fantastic views and photo opportunities.

Options include:

  • Franz Josef Glacier Guides - Glacier Valley Walk
  • Fox Glacier Guiding: Fox Trail: Terminal Face Walk
  • Also check out Glacier Valley Eco Tours

 

                             West Coast Glaciers with Bella Vista

 

Glacier Heli Hike:

The opportunity to participate in a glacier heli hike is one of those memory keepsakes and something we can’t recommend highly enough.  

The heli hike sees you boarding the helicopter where you’ll fly high above the glacier to get a real understanding of the sheer size and rugged nature of these beautiful formations. The experienced pilot will then complete an ice landing on the glacier, it’s here you’ll disembark and prepare for your guided glacier hike.

The hike will take you out to some of the most unspoiled scenery you’ll ever experience, climbing beneath towering ice peaks, experiencing blue ice, maneuvering through ice caves and crevices and so much more.

This is a once in a lifetime opportunity and if you get the chance (and good weather conditions) grab it with both hands.

Heli Hike options are available on both Franz Josef Glacier and Fox Glacier. Fox Glacier also has a seasonal overnight option.

                                     Franz Josef Glacier Bella Vista

Heli Ice Climb

If you’re looking for something that next level challenging, then this is the option for you.  A day filled with excitement, exhilaration and an absolute sense of pride once you’ve conquered some extraordinary climbs and encounters.

Ice Climbing on either Franz Josef or Fox Glacier is as good as it gets, you’re in for an adrenaline overload and bucket loads of fun.  Believe us if you’re this way inclined, you’ll not be disappointed with a Glacier Ice Climb.

With the assistance of expert climbers, you’ll learn the skills and techniques you‘ll need to climb this spectacular terrain.  All equipment is provided and the climb will be tailored to your skill and level (no experience necessary). The helicopter transfer will take you to the upper parts of the glacier where ice walls and climbing are at their best. 

Using crampons, ice axes and other specialist equipment you’ll advance quickly, by the end of the day you’ll have vertical climbs, overhanging ice walls and pinnacle climbs under your belt.

The Glacier Lowdown

We’re undeniably huge fans of the West Coast glaciers and know that you will be too! Here’s a little more information that may help you with your adventures.

The safe and responsible way to get out onto the glaciers is by going through a local company with the knowledge, familiarity and the correct equipment. Unless you have exceptional mountaineering skills and local experience we recommend going through Fox Glacier Guiding, Franz Josef Glacier Guides or Glacier Valley Eco Tours.

It can get cold out on the glaciers so we suggest layering up and wearing 2- 4 warm upper body layers. Wool or polypro is ideal for the glacier conditions and layering means you can remove items when you warm up.

But what else do you take? You won’t want to take too much up on the ice, the essentials are: camera, sunscreen, sunglasses, water and a light snack.

Insider’s tip: If you want to beat the crowds get up early and after a big breakfast at your Bella Vista Motel join one of the first glacier tours (call to book this a day or two before).

There’s nothing like seeing Blue Ice for the first time, it’s purity and beauty really is something else! You have a very good chance of seeing some if you take part in one of the helicopter options.

At the end of the day you’ll feel a real sense of pride and achievement for getting out there on the glaciers, but you’ll also have worked up an appetite! Celebrate with a delicious meal at one of the fabulous cafes and restaurants dotted around both Franz and Fox – We’re huge fans of Snake Bite Brewery in Franz Josef Glacier and The White Pub Café and Restaurant in Fox Glacier.

We also know that you’re likely to be a little tired and achy, the best remedy we have for that is taking some time out to relax at the wonderful Glacier Hot Pools.

For a sneak peak, check out our video below. 

For Franz Josef Glacier Bella Vista, contact Adam on 03 752 0008 or use our contact form

For Fox Glacier Bella Vista, contact Bill & Jill or Sue on 03 751 0129 or use our contact form

Otherwise, give us a call today on 0800 BELLA VISTA and we’ll get your room ready for you. And remember, it's always cheaper to book directly with Bella Vista's Best Price Guarantee.

 

 


New Zealand Glaciers - Up Close and Personal


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We are lucky enough in New Zealand to have some pretty amazing places to visit, one absolute highlight is located on the West Coast of the South Island, and is aptly named ‘Glacier Country’.

The undeniable heroes of this region are Franz Josef Glacier and Fox Glacier, commonly referred to as the most accessible rivers of ice in the world.
 

Franz Josef Glacier

At 10 km long, beginning at an elevation of about 3,500 metres (11,500 feet) at the tops of the Southern Alps, and descends into rainforest close to sea level.  This glacier offers the rare opportunity to experience a dynamic glacier in a temperate (moderate) environment, located within easy driving and walking distance from the main highway.


Fox Glacier

The Fox Glacier is 12km long and travels down the Fox Valley from the peaks of the Southern Alps through temperate rainforest, turning a corner before terminating 250 metres above sea level. Fox Glacier is the longer and the faster moving of the two famous West Coast glaciers.

The great news is exploring these glaciers can be done easily and in a number of different ways.  From guided walks through to glacier heli hikes and ice climbs. Depending on your choice, you have the ability to do what very few people get to do, reaching the terminal face, climbing through crevices and exploring ice caves. A glacier encounter is a highlight for all of those lucky enough to experience it, and one we can’t recommend highly enough.

There has been a lot of talk over recent times of climate change and how this will have a direct effect on glaciers worldwide. Therefore there is no better time to get out there and see for yourself a very spectacular part of our country.

Aside from the glaciers, Glacier Country is home to a raft of activities and sights. Lake Matheson (the mirror lake), kayaking, boat cruises, a kiwi incubation unit, Glacier Hot pools, plus lots more – so ensure you allow enough time to soak up all you can.

If you haven’t been yet, get down to Glacier Country and tick it off your bucket list. Bella Vista Motels have two fabulous properties for people looking for Franz Josef accommodation or Fox Glacier accommodation options.
 

                          


Bella Vista Motel Franz Josef Glacier

Located in the heart of Franz Josef Village, offers quality, warm and comfortable accommodation with the shops, restaurants and bars right on your doorstep. Adam and his team will look after you and help with any questions or assistance you need for getting out to the glaciers.


Bella Vista Motel Fox Glacier

Centrally located in the quiet main street of Fox Glacier Village. Enjoy all the amenities in close proximity plus the onsite spa and BBQ facilities are much appreciated after a day exploring the glaciers. Bill and Jill are extremely helpful and provide a warm and welcoming environment for all their guests.

With the West Coast of New Zealand having so many gems, we couldn’t fit everything we wanted into one blog post. Check back in in the coming months for information on the other areas you can explore with Bella Vista Motels.

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Bella Vista Franz Josef Glacier is currently running a terrific Easter package. Head to the Bella Vista deals page for more information.

 


Bella Vista's '27 Club'; An Exclusive Membership


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Founded in 1998, the Bella Vista Accommodation Network quickly spread across the country creating a comprehensive motel chain of 27 quality motels from Bella Vista Invercargill in the scenic south to Bella Vista Whangarei in the winter-less north.

Over the following 18 years, tens of thousands of guest nights and a good number of hearty breakfasts delivered, Bella Vista motels have welcomed visitors from right across New Zealand and the world. Whilst Bella Vista has been open for business, it has forged a strong reputation for convenience and quality becoming a preferred choice enabling tourists to visit New Zealand’s beautiful scenic locations, facilitating business travellers a convenient place to stay when criss-crossing the country for work and in all cases, a trusted overnight stop.

Whilst the Bella Vista story continues to unfold, a question was recently asked which stopped us dead in our tracks; “Has anyone stayed at all 27 Bella Vista motels?” A quick delve into our records was unable to offer any conclusive results. Even a poll amongst the Bella Vista team came up short. The record for the most Bella Vista motels stayed in by any one individual was 24. Only 24, that can’t be right!! As you can imagine, we’re now on the hunt for anyone who can claim to be part of what we imagine is a very exclusive group. Have you stayed at all 27 Bella Vista’s?

The geographic spread of the Bella Vista chain ensures that not only do most major New Zealand towns and cities feature properties, such as Bella Vista Christchurch or Bella Vista Dunedin, but so do popular tourist destinations such as Bella Vista Franz Josef and Bella Vista Queenstown. Do you travel for work and have decided to use our chain to cater for your accommodation? Perhaps you’ve decided to undertake a New Zealand road-trip similar to these itineraries and whilst touring, you have used our motel accommodation network? Possibly a mixture of both work and pleasure at different times?

What is certain is if you have stayed at every 27 or even just a small handful - whether it is Bella Vista Hamilton, Bella Vista Queenstown or Bella Vista Fox Glacier to name just three, you are going to experience a four star Qualmark endorsed level of comfort and be entertained by some of New Zealand’s very best hosts.

So tell us, how many Bella Vista motels have you stayed at? With 27 in the network it takes a certain type of loyalty and commitment to tick them all off.  

If you have stayed at all 27, we want to hear from you!

Bella Vista '27 Club'